Not every mark is the same
Coffee, wine, grease, cosmetics, food dyes, rust and unknown spots can require different treatment chemistry. The safest treatment depends on the fibre, stain source and what has already been applied.
Standard versus advanced treatment
Standard pre-treatment is included with carpet cleaning. Advanced stain treatment is reserved for difficult or isolated stains that require additional products, dwell time or repeated treatment.
Pricing
Advanced stain treatment starts at $49 and is usually booked together with carpet or upholstery cleaning.
Permanent stains and fibre damage
Some marks are permanent colour change rather than removable soil. Bleach, strong DIY products, heat-set stains and dye loss may not be reversible.
Frequently asked questions
Can you guarantee stain removal?
No. We can guarantee that the stain will be treated professionally, but final removal depends on the stain, fibre and prior damage.
Should I use a household stain remover first?
Avoid over-wetting or aggressively scrubbing. Some household products can set stains, leave residue or cause colour loss.
Can you treat old stains?
Yes, although age and prior treatment can make some stains more difficult.